Rates & Finance
The Surf Coast Shire levies rates and charges in accordance with the Local Government Act 1989 and Valuation of Land Act 1960. Council's Revenue department handles all enquiries concerning this process and is happy to discuss any issues/concerns ratepayers may have.
Listed below is some useful information frequently reqested by our ratepayers.
Who determines property values?
Property values are decided by professional valuers. They assess each property in line with Best Practice Guidelines laid down by the Valuer General.
How do I object to my property valuation?
You can object to your property valuation if you believe it is inaccurate or unreasonable. You must lodge your objection within the specified timeframes in the Valuation of Land Act. Contact the Surf Coast Shire’s customer service centre for details on 5261 0600 '
Helping Ratepayers
The Surf Coast Shire Council offers a range of payment options and assistance measures to help ratepayers who may be facing hardship or would like to stagger payments over several months.
To apply for further time and arrange a payment schedule, please download a Rate Arrangement Application Form.
Rates Deferral
Surf Coast pensioners, low-income earners and eligible ratepayers can now choose to defer their rate payments following the introduction of Council’s hardship policy.
Ratepayers who qualify for the scheme can apply to defer all or part of their rates. Deferred rates will attract a discounted interest rate of approximately 5.75% pa, compared to the penalty interest rate for non-payment of rates of 10.5% pa.
If you are experiencing financial difficulty paying your rates and charges, please contact the Director Corporate Services (ph 5261 0600) to confidentially discuss alternative payment arrangements.