Environmental Health Unit

Below you will find a list of contact numbers for different inquiries. If you are still not sure who you should call, contact Surfcoast Shire Customer Service Officers. Phone (03) 5261 0600 or email info@surcoast.vic.gov.au.

Contacts for waste problems

Type of inquiry
Department
Contact Details
Overflowing bins
Surf Coast Shire
Environment Department

25 Grossmans Road, Torquay
Ph. (03) 5261 0520

Blocked stormwater drains
Surf Coast Shire
Customer Service
25 Grossmans Road, Torquay
Ph. (03) 5261 0600
Chemical Waste disposal
City of Greter Geelong
Drysdale landfill
Murradoc Road, Drysdale
Ph. (03) 5227 0270
Cleaning and emptying of street bins
Surf Coast Shire
Customer Service
25 Grossmans Road, Torquay
Ph. (03) 5261 0600
Residential waste collection
Surf Coast Shire
Customer Service
25 Grossmans Road, Torquay
Ph. (03) 5261 0600

Contacts for odour problems

Type of inquiry
Department
Contact Details
Smoke, fumes and odour from industry
EPA

Cnr Lt Malop & Fenwick Streets, Geelong
Ph. (03) 5226 4825

Smoke, fumes and odour from residential property
Surf Coast Shire
Environment Health
25 Grossmans Road, Torquay
Ph. (03) 5261 0600

Contacts for pest problems

Type of inquiry
Department
Contact Details
Eradication of pests on private land
Pest Control companies

Listed under Pest Control in the Yellow Pages

Infestation of rats, mice, wasps, bees
Surf Coast Shire
Environment Health
25 Grossmans Road, Torquay
Ph. (03) 5261 0520

Contacts for noise problems

Type of inquiry
Department
Contact Details
Neighbourhood disputes
Rural Dispute Settlement Centre

Level 3, 235 Queen Street, Melbourne 3000
Ph. 9603 8370 or 1800 658 528

Noise from residential property
Surf Coast Shire Environmental Health
25 Grossmans Road, Torquay
Ph. (03) 5261 0520
Noise from residential property (after hours)
Local Police
Your local police station as listed in the white pages
Noise from barking dogs
Surf Coast Shire
Local Laws
25 Grossmans Road, Torquay
Ph. (03) 5261 0520
Noise from licensed venues

Level 2, 452 Flinders Street
Melbourne 3000
Ph. 1300 558 181