Make a payment
You can make Council payments securely on the internet using your Visa or Mastercard for the following types of payments:
- Rate payments
- Animal registration (renewal only)
- Infringement payments
- Parking fines (See our Parking and Traffic page for more information)
- Debtors payments
Other payment options
You can pay over the phone by ringing 13 18 16 and quoting the Billpay code and reference number on the front of your notice.
You can go to any post office to pay in person using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted are Visa and Mastercard only.
Detach your payment slip and mail with cheque or money order made payable to Surf Coast Shire (no pins or staples please). Retain the top portion for your records as no receipt will be issued. Mail your payment to:
Surf Coast Shire Council
PO Box 350
Torquay VIC 3228
Direct debit - rates
You can set up rates payments as a quarterly or monthly direct debit from a nominated cheque or savings account.
Complete the Direct Debit Request for Rates.
- Quarterly payments will be deducted from your nominated account on the instalment due date.
- Monthly payments will be deducted as per the dates on Council's written confirmation to you.
Direct debit - other
Direct debit application for debtor accounts(PDF, 133KB)
Payments can be made in person at any post office using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted Visa and mastercard only. Or you may pay online by following the links below:
Contact your participating financial institution to make a rates payment from your cheque, savings account or credit card. Quote your Biller Code and Reference Number indicated on the front of your rates notice.
For any inquiries regarding payments or refunds, please contact us.
If you'd like a response from us, please give us your email address.