Home Care Package

If you or a family member has higher care needs, but would like to get support to stay in your home, you may be eligible for a Home Care Package.

The first step is to get an assessment.

To get assessed, contact My Aged Care on 1800 200 422 or go to the My Aged Care website.

My Aged Care will refer you to an Aged Care Assessment Service (ACAS) to complete an assessment to identify your needs.

After your assessment ACAS will write to you to let you know the outcome of your assessment and the level of care you have been approved to receive.

Once you have received ACAS approval, you will need to find a home care provider in your local area who can provide a Home Care Package to you.

If you need help finding a home care package provider you can contact My Aged Care on 1800 200 422 or use the Service Finder on the My Aged Care website.

Once you’ve chosen your preferred provider, they will help you work out the best plan based on your needs and your budget.

To get more information and to answer any questions you might have, visit the My Aged Care website or contact My Aged Care on 1800 200 422