Prepare for emergencies

How to prepare for an emergency

There are some simple steps you can take to be better prepared. The Red Cross have been supporting people during times of disaster for many years and have come to learn that being prepared can help get you back on your feet more quickly. Thinking through in advance where you would go in the event of a disaster, knowing your neighbours and getting your insurance up-to-date are items on your to-do list you should be ticking off right now.

For more information on how to prepare yourself and your family for an emergencies, visit the Red Cross website.

Floods and storms

Floods are among the most frequent and costly natural disasters. Flash flooding is most likely to occur between December and February. 

Be prepared for storms and floods by following SES advice. If you experience road related drainage issues, call us on 5261 0600. Major roads such as the Great Ocean Road are managed by VicRoads who can be contacted on 13 1170, or go to the VicTraffic website for up-to-date information on road closures and traffic diversion.

For information about preparing for floods and storms see:


A heatwave is a period of unusual and uncomfortable hot weather that could impact on human health, community infrastructure (such as the power supply and public transport), and services.

Heatwaves can affect anybody and cause illnesses such as heat cramps, heat exhaustion, and heat stroke which may be fatal.  The most important things to remember are:

  • keep cool
  • drink plenty of water
  • stay out of the sun
  • look after yourself and others

For more information, see:

Emergency Broadcasters

Stay tuned to your emergency broadcasters to hear emergency updates, community alerts and other important messages. Tune in to ABC Radio 774 AM, Geelong's Bay 93.9 FM, or K-Rock 95.5FM. View a list of Emergency Broadcasters.

If you are deaf, hard of hearing or have a speech impairment, contact the Victorian Bushfire Information Line 1800 240 667 through the National Relay Service

Power Outages

All Victorians should be aware of the possibility of power outages during summer weather conditions and what they can do to prepare. As a result of the 2009 Black Saturday bushfires, increased safety measures have been introduced through the Government's Powerline Bushfire Safety Program requiring electricity businesses to modify their powerline safety settings on Total Fire Ban and Code Red days to reduce the risk of bushfires. This may result in more power failures and a delay in restoring power if a fault occurs.  Check out Your Guide to Power Outages to find out the few simple things you can do to prepare for a power outage.