Anglesea Food Organics FAQs

When do collections start?

A kerbside collection of food organics with garden organics began on 12 December 2018. If you have a house in Anglesea your organics bin is now collected weekly, and your landfill bin is collected fortnightly, alternating with your recycling collection. 

When will I get my kitchen caddy, caddy liners and new calendar?

Every house in Anglesea should already have received a free kitchen caddy, roll of compostable liners and new collection calendar. If yours hasn't, contact us on 5261 0600.

Will this new service cost me anything?

No, there is no extra cost to Surf Coast Shire ratepayers.

What happens to my organic waste once it’s been collected?

Your organic waste is turned into high quality compost and mulch products that meet Australian Standards. Corio Waste Management processes the organics at their facility in Shepparton. These products are used in commercial landscaping and agriculture.

What can I put in my kerbside organics collection bin?

Food organics

  • Fruit and vegetable scraps, including citrus
  • Meat scraps and bones (raw and cooked)
  • Fish and seafood, including shells (e.g. oyster shells)
  • Dairy products including cheese, yoghurt and butter
  • Bakery products including bread, cake and pizza
  • Egg shells
  • Rice, cereal, grains and pasta
  • Mouldy and expired food (removed from packaging)
  • Tea bags and coffee grounds
  • Small amounts of kitchen oils and fats

Other organics

  • Compostable caddy liners (supplied by Council)
  • Tissues and paper towel
  • Pet poo
  • Hair from people and pets
  • Pizza boxes (if too soiled for recycling)
  • Shredded paper

Garden organics

  • Lawn clippings
  • Garden prunings including leaves, twigs and small branches
  • Weeds
  • Flowers

Is the pilot compulsory for all Anglesea households?

Yes. For the best environmental and economic benefits, and to really test the service, we need everyone to be involved.

I already use my food scraps in a compost or worm farm, why do I need this service?

Your food organics collection complements the great work you’re already doing.

You can use your kerbside organics bin for things you might avoid putting in your compost or worm farm – including dairy, meat and bones, bread and grains, citrus, kitchen oils, and pet poo.

What are the caddy liners made from, and do I have to use them?

The liners are certified compostable, made from corn, which is safe to compost and will not contaminate the collection of food and garden organics.

Read the specs on the caddy liners(PDF, 177KB)

The liner can help contain mess and smell, but using them is optional. You can choose to put scraps straight into your caddy and wash it out after each use instead of using the liners if you prefer. 

Can I use other bags to line my kitchen caddy?

NO. NEVER. NADA.

Other bags, including plastic, degradable, or biodegradable bags, must not be used as they will contaminate the collection of organic material.

Additional compostable caddy liners for Anglesea residents and ratepayers are available to collect at no cost from Council’s civic offices in Torquay and Anglesea Transfer Station.

I’m worried that my kerbside landfill bin will fill up. How can I avoid this?

Separating out recycling, food organics and other items that can be diverted from landfill will save space and reduce smell in your bin. For example, our recent audit found that kerbside landfill bins in the shire contained 27% food organics, a total of 40% organic waste (including garden organics), and 16% recyclable items.

Nappies must continue to go into your landfill bin.

If, after using the new organics service for a few months, you feel you need larger kerbside bins, you can find out about options to upgrade on our website.

I’m a renter – what does this all mean for me?

We need you to participate in the pilot too! Every household’s participation will help make sure the pilot is successful.

The compostable liners and collection calendar will remain the property of the ratepayer/owner. The kitchen caddy is the property of Council – the same as the three kerbside collection bins – so you must leave it with the house when you vacate.

Will this service expand to other township?

Funding for a food organics collection service is currently committed for the pilot as per the Surf Coast Shire Council Plan 2017-2021. Pending the outcomes of the review of the pilot, Council will consider expanding the Anglesea pilot program into other areas.

There is a need to first work closely with our community to fully understand how a food organics collection service fits in our shire, including logistics, costs, the best approach to achieve successful uptake, working with our contractors and processors, and more.

How can I minimise smell in my kerbside organics bin and kitchen caddy?

You would have already noticed that waste can be prone to odours in high temperatures, during the festive season or if the bin lid is not completely closed.

It’s unlikely that simply sorting waste differently, for example by placing food scraps into the organics bin instead of the landfill bin, will create additional odours.

When food scraps are contained in the compostable liners provided by council, or in newspaper, it is likely to reduce odour. A mix of garden and food waste will also help keep odours under control.

Your kerbside organics bin is now collected weekly, which will also help to manage smell.

Best ways to prevent odours;

  • Please use the compostable liners that were provided with the kitchen caddy.
  • Wrap large or particularly smelly organics in newspaper.
  • Close the lids tightly on both the caddy, and the kerbside bin.
  • Keep kerbside bins in the shade.
  • Keep your kitchen caddy out of direct sunlight.
  • Mix food organics with garden waste.
  • If it becomes an issue, you can sprinkle vinegar, bi-carb soda, charcoal or eucalyptus oil in your organics bin or kitchen caddy to absorb and dissipate odours.
  • Wash/hose your bin out occasionally.

For detailed information about nappies, please see the nappies FAQ.

Will the organics collection attract pests?

Your existing 240 litre kerbside organics bin (formerly just for green waste) is more sturdy than the smaller landfill bin, so is less likely to be accessible to animals and pests.

To prevent attracting pests, please;

  • Close the caddy lid tightly to prevent indoor pests.
  • Use the compostable liners provided.
  • Wrap large or particularly smelly organics in newspaper.
  • Ensure the kerbside bin lids are tightly closed and on a flat surface for collection.
  • Wash/hose out your bin occasionally.

How do I manage nappies in my landfill bin?

Nappies continue to go into your kerbside landfill bin, which is now collected every fortnight.

Some tips to help manage nappy smell in your kerbside landfill bin;

  • Where possible, dispose of any solid waste collected in the nappy into the toilet before placing the nappy into your bin.
  • Wrap dirty nappies tightly in a nappy sack, bag or newspaper. You might choose to double wrap them to reduce the amount of air circulating around the dirty nappies and reduce the smell.
  • Store your kerbside landfill bin in the shade and out of direct sunlight.
  • Make sure your landfill bin lid closes properly and there are no cracks in the bin sides. Damaged bins can be reported on the website.
  • If it becomes an issue, you can sprinkle vinegar, bi-carb soda, charcoal or eucalyptus oil into your bin to absorb and dissipate odours.

How is council providing education for holiday homes and visitors?

This pilot will closely monitor and measure the impact of introducing a kerbside food organics collection in a township of high seasonal population growth.

There has been extensive consideration about how to best engage and communicate with holiday home owners and holiday makers to ensure council’s waste service is used correctly, and supports the efforts of full-time residents and ratepayers. 

Measures to help homeowners inform their visitors and guests to date, include;

  • Flyer for extra waste and recycling over the summer and the festive season(PDF, 279KB)
  • Expanded the waste collection fridge calendar to include information about what goes in each bin.
  • Provided sticker labels for kerbside recycling, organics and landfill bins
  • Contacted and informed local real estate agents
  • Information about food organics collection is on the community noticeboard permanent display in the main street of Anglesea
  • Using a range of communications to get the message out – NewsAngle, Groundswell, Facebook, Council website, posters around town and flyers.
  • Suggestions in waste collection calendar and Council website to help people put exactly the right things in the right bins
  • A drop-off of recycling, general waste and food scraps is available to holiday home owners and semi-permanent residents at the Anglesea Transfer Station for small amounts of waste.

Why is it being processed in Shepparton?

Council undertook a full public tender process to procure a licensed organics processor. The establishment of new, local processing facilities is more likely as volumes of organic waste collected in our region increases.

The Western Composting Technology facility in Shepparton is managed by our local organics contractor Corio Waste that is based in Moolap. The organic waste collected from households is transported to Shepparton in bulk hauls (full trucks) to limit the environmental impacts related to transporting it.

Will organics be collected from cafes, restaurants and other businesses?

Commercial waste from businesses is collected by commercial waste services, not council.

Where possible it would be great to see more diversion of food waste from landfill, particularly given the amount of organic waste that businesses can produce. Businesses can ask their contractors whether they offer organic waste collections.

The Anglesea pilot is for organic waste collection from kerbsides (households) only, and our immediate focus is on working with the community to fully understand the logistics, costs, and best approach for delivering a residential food organics collection service. There will be a review of the outcomes around April 2019.