Community Satisfaction Survey

Published on 04 February 2019

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If you get a call in the next few weeks from National Field Services, don't hang up! They are an independent market research agency and they are calling on behalf of us.

They will be asking questions for our annual community satisfaction survey which has been designed to check Surf Coast Shire Council's performance and to identify ways to provide even more effective services. Councils across Victoria will be doing similar surveys in the coming months.

National Field Services will conduct 600 interviews among a representative sample of residents.

Thanks in advance for taking the time to help us out and providing your feedback.

Oh, and don't worry: your details and individual responses are confidential. Only the overall results are shared with Council.

If you have any questions, please don’t hesitate to contact our Customer Service team on 5261 0600.