Preparing for emergencies



The Australian Red Cross has been supporting people during times of disaster for many years and understands that being prepared for bushfire, flood, cyclone or whatever disaster you may experience means that you will be more likely to recover quickly.

For more information on how to prepare yourself and your family for an emergency, visit the Australian Red Cross emergency preparation website.

Stay up to date on weather and emergency warnings at the VicEmergency website or listen in to ABC Melbourne (774 AM).


Go to our Fire Ready page for information on how to prepare yourself and your family for fires.

Floods and storms

Floods are among the most frequent and costly natural disasters. Flash flooding is most likely to occur between December and February in the Surf Coast Shire.

Be prepared for storms and floods by following SES advice. 

If you experience road related drainage issues, call us on 5261 0600. Major roads such as the Great Ocean Road are managed by VicRoads who can be contacted on 13 11 70, or go to the VicTraffic website for up-to-date information on road closures and traffic diversion.

For information about preparing for floods and storms see the SES website.


A heatwave is a period of unusual and uncomfortable hot weather that could impact on human health, community infrastructure (such as the power supply and public transport), and services.

Heatwaves can affect anybody and cause illnesses such as heat cramps, heat exhaustion, and heat stroke which may be fatal.  The most important things to remember are:

  • keep cool
  • drink plenty of water
  • stay out of the sun
  • look after yourself and others

The government's Better Health Channel has more information on surviving the heat.

Places to go on high risk days

As part of your bushfire and heatwave planning you need to think ahead about the places you will go to on Severe, Extreme or Code Red fire danger days or even during heatwave alerts. If you live in a bushfire prone area, part of your plan should be to pack up your family and pets and leave early. You may need to stay a night in a hotel or caravan park in a safer area, or you may have family or friends you can visit for the day. Here are some ideas of other things you could do:


  • Geelong, Eastern Beach and Geelong Waterfront
  • Torquay, Cosy Corner and surf beach
  • Torquay, Whites Beach


Community Houses


Swimming pools

Shopping Centres

Other places


The following services can help you, or someone you know, access information during an emergency.