All councils are now in caretaker period ahead of the upcoming council elections, and so we are limiting what we publish to this website and social media. Please send any questions to us via the online request form:
Lodge a Request
If you have a valid Pensioner Concession Card or an eligible Department of Veterans' Affairs Gold Card, you can get a concession for a rebate of up to $259.50 on your rates and $50.00 on your Fire Services Property Levy.
This only applies to eligible pensioners who live within the Surf Coast Shire. It does not apply to Health Care Card holders.
Bring your concession card to our Customer Service Staff or download the application form(PDF, 297KB).
Please note:
Low income ratepayers and cardholders of a valid Pensioner Concession, Health Care, Commonwealth Seniors, Department of Veterans Affairs or Repatriation Card may apply to defer rate payments if experiencing financial hardship.
If you have any questions, please contact the Council's Revenue Department on 5261 0600 to confidentially discuss alternative payment arrangements.
Rate deferment application form
Hardship Policy(PDF, 522KB)